ActiveGovernment empowers government agencies to deliver superior service by improving the way they are delivered to, and accessed by, citizens. Our integrated local government software is designed from the ground up for government.
Our solutions and services include:
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Cashiering and Payment Management
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Improve financial accountability with an integrated, centralized point-of-sale and cash receipting system
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Citizen Request Management & 311 Solutions
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Effectively track, route and manage all citizen inquires and requests from a centralized system
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Knowledge Management Solutions
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Capture, organize, and access knowledge from a single repository
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Web Content Management Solutions
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Easily create, manage, and share website content
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Contact Center Solutions
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Implement efficient contact centers with proven tools that support contact centers of any size
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Managed Services
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Benefit from 30+ years experience in operating contact centers
News and Events
Hillsborough County, FL Selects Citizen Request Management Solution from ActiveGovernment
November 13, 2008
Webinar on Raising Revenues Without Raising Taxes - View Now!
Local Government Software
For the past 30 years, ActiveGovernment has been providing local government software to help cities and counties of all sizes deliver superior service by improving the way they are delivered to, and accessed by, citizens. Learn more about our local government software...
Government Management Software
Designed from the ground up for government, our government management software solutions provide integrated cashiering and payment management , citizen request management, knowledge management, 311 contact center support, and web content management tools. We provide both Express and Enterprise editions of our software. Learn more about our government management software...
Government Payment Management
Our government payment management and cashiering solutions centralize payment collections and financial transactions across the entire organization, while enhancing citizen service with simplified transactions such as government online payments. Citizens are provided with multi-channel payment options including the Internet, and have the ability to process multiple payments in a single transaction. Learn more about our online government payments...
Citizen Request Management
ActiveGovernment’s citizen request management and 311 solutions empower government agencies to deliver enhanced citizen service and responsiveness with a centralized, automated system to track, route and manage all inquiries and requests. Learn more about our 311 solutions...
Government Call Center Solution
With industry-leading citizen request management, 311, and knowledge management solutions, as well as 30+ years experience providing contact center services, ActiveGovernment delivers a complete government call center solution. From tools for request tracking and case management to tools that process payments, our call center solution saves your organization both time and money. Learn more about our call center solutions...
Government Content Management
Keeping your community informed and up-to-date with the latest activities and announcements is easy with our government content management solution. Our flexible and easy-to-use web tools allow non-technical staff to update and manage content, eliminating bottlenecking issues related to posting content. Learn more about our government websites...
Government Marketing Solutions
Our government marketing solutions include assisting governments find alternativee sources of revenues. Our Marketing Revenue Services help governments establish mutually beneficial partnerships with the public sector and leverage existing assets for naming rights, sponsorships and more to generate additional revenue to fund supplemental programs despite reduced budgets. Learn more about our government marketing solutions...
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New Clients - Welcome!
- Hillsborough County, FL
Solution: CRM - Waukesha County, WI
Solution: Payment Management - City of Fayetteville, NC
Solution: Payment Management - Town of Newmarket, ON
Solution: Payment Management - PG County, MD (M-NCPPC)
Solution: Content Management - Dallas County, TX
Solution: Payment Management - City of Chicago, IL
Solution: Payment Management - County of Santa Clara, CA
Service: Marketing Partnerships - Town of Markham, ON
Solution: Payment Management - City of Kitchener, ON
Solution: Payment Management
