Provide superior citizen service and streamline citizen access management with ActiveGovernment’s integrated solutions, designed specifically for government, from the ground up.

• Citizen Access Suite – Integrated solutions for superior and consistent customer experiences
• Cashiering and Payment Management – Centralized payment collections and financial transactions
• Citizen Request Management and 311 - Centralized system to track and route citizen inquiries and requests
• Contact Centers – Integrated contact center and technology solutions
• Managed Services - Contact center operation on behalf of government agencies
• Knowledge Management – Single repository to capture, organize, and access knowledge
• Web Content Management – Easy-to-use tool to capture and manage website content

Active also provides parks and recreation software solutions to city and county parks and recreation departments and park districts.

ActiveGovernment’s Government Software Suite

ActiveGovernment offers a complete set of government software solutions designed to manage every citizen touch point including in the areas of payment management, citizen request management, knowledge management, web content management, and contact centers. Offering powerful functionality and scalability, our government software solutions ensure streamlined operations, improved citizen service levels, and enhanced accountability.

Local Government Software

With over 30 years providing local government software to cities and counties, ActiveGovernment has developed an in-depth understanding of the unique requirements of governments, and the solutions essential to meeting these requirements. Whether the requirement is to centralize financial operations, offer citizens online payment capability, or track citizen requests more efficiently, our local government software provides governments with the tools they need to improve efficiencies of back-office operations and enhance citizen service.