ActiveGovernment's Citizen Access Suite is the most complete customer service solution for public sector organizations of any size. The Suite’s integrated solutions enable superior and consistent customer experiences for citizens as they interact with government to request, schedule and pay for government services, online, by email, phone or over-the-counter.

The Suite integrates Active’s world class technologies in the areas of Cashiering and Payment Management; Citizen Request Management and 311; Knowledge Management; Government Website Content Management; and Parks and Recreation. Implement any one or set of solutions, and integrate additional solutions as your needs grow.

Features

Two editions are available:

• Express - Hosted solution, ideal for small and medium sized organizations
• Enterprise - Hosted or installed solution, provides additional workflow, security, and customization